Accessibility at Gardeners Grange Park

Gardeners Grange Park is committed to providing an inclusive and enjoyable experience for all visitors, including disabled people, older people, families with young children, and anyone who may need additional support. This Accessibility Statement explains how we aim to make the Gardeners Grange Park area and our digital information as accessible as possible, what standards we follow, and how you can contact us with feedback or requests.

Our accessibility commitment

We are continually working to improve access across Gardeners Grange Park, from clearly signed paths and rest areas to better information about step-free routes and accessible facilities. Our goal is to remove barriers where we can and to provide clear information where barriers remain, so visitors can make informed decisions about their visit to the park.

We aim to make our online information about Gardeners Grange Park usable and understandable for as many people as possible, including people using assistive technologies, those with low vision, and visitors accessing information on a range of devices.

Standards and WCAG 2.1 AA compliance

We are working to align our digital content about Gardeners Grange Park with the Web Content Accessibility Guidelines version 2.1, at the AA level. These guidelines are internationally recognised standards for making web content more accessible for people with disabilities and more user friendly for everyone.

This includes steps to ensure that information about Gardeners Grange Park is presented with sufficient colour contrast, can be resized without loss of content, and is structured clearly with meaningful headings, labels, and text alternatives for non-text content where appropriate.

Screen-reader compatibility

Our aim is that visitors using screen readers can navigate and understand information about Gardeners Grange Park effectively. We use clear and descriptive headings, plain language, and logical reading order to support screen-reader users. Where images are used to show features of the Gardeners Grange Park area, we work to provide appropriate alternative text or descriptions so that key information is not lost.

We also aim to avoid using images of text wherever possible and instead provide text content that can be read, resized, and interpreted correctly by assistive technologies.

Keyboard navigation

We recognise that some visitors cannot use a mouse or touch screen and rely on a keyboard, switch device, or other input method. We aim to ensure that navigation to information about Gardeners Grange Park can be completed using a keyboard alone. This includes providing a clear focus state so users can see where they are on the page and ensuring that interactive elements such as menus, forms, and controls can be reached and activated without a mouse.

We also work to maintain a logical tab order so that visitors can move through content in a way that follows the visual layout and structure of the page.

Ongoing improvements in the Gardeners Grange Park area

Accessibility is an ongoing process. As we develop or update information about Gardeners Grange Park, we review content and features to identify where accessibility can be improved. This may include clearer information about accessible routes, step-free access points, seating areas, gradients, surfaces, and accessible toilets within or near the Gardeners Grange Park area.

We welcome feedback from visitors, local organisations, and accessibility experts to help us prioritise improvements that will make the greatest difference to people using the park.

Alternative formats and support

If you need information about Gardeners Grange Park in a different format, such as large print, easy read, or audio description, we will do our best to provide this. Providing alternative formats may take some time, depending on the request, but we will let you know what is possible and when you can expect a response.

We are also happy to receive suggestions on how information about the Gardeners Grange Park area could be made clearer or easier to use, particularly for people with sensory, cognitive, or mobility impairments.

Contact for accessibility requests and feedback

If you experience any accessibility barriers when using information about Gardeners Grange Park, or if you would like to request an adjustment or alternative format, you can contact us through our usual customer contact channels or in writing to our main office. Please include details of the specific content, page, or area of Gardeners Grange Park you are referring to, the nature of the difficulty, and any format or support you would prefer.

We take accessibility feedback seriously and will review all comments to help improve the experience for everyone visiting Gardeners Grange Park and accessing information about the park.